FAQs

WHAT PAYMENT METHODS DO YOU ACCEPT?



*An e-mail will be sent for instructions.

HOW LONG DOES IT TAKE FOR ORDER/S TO BE PROCESSED?




What courier do you use and how much is the cost?
LOCAL

Note the From Waves is not liable for any delays or lost packages caused by the dispatcher.
The free shipping for orders 2,500 PHP and up will be STANDARD shipping only. Please input 'FREESHIPPING2500' on the promo code to avail the free shipping.
If express or same day is chosen - the customer will shoulder the additional cost.
INTERNATIONAL
None for now

WILL I GET A TRACKING NUMBER?


WHAT IS THE RETURN/EXCHANGE POLICY?
Daylily does not accept returns, refunds or exchanges due to hygienic purposes. Please check our size chart for guidance.

WHAT IF THE SWIMWEAR I RECEIVED IS FAULTY?

